Privacy Policy
1. Data Controller
SaimaaActivityRent
Official company name: SaimaaActivityRent
Business ID: 3528520-2
Address: Vetehisenkatu 25 B
Email: saimaaactivityrent@gmail.com
Phone: 040 952 3164
SaimaaActivityRent acts as the data controller for customers' personal data and is responsible for the processing of personal data as described in this privacy policy.
2. What personal data do we collect?
We collect our customers' personal data in connection with the use of the website, rental bookings, and inquiries.
The personal data collected may include:
First name
Last name
Email address
Phone number
Rental booking details, such as the service booked, time, and booking status
Information related to the payment transaction
Information provided via the contact form
Technical website data and cookie information as applicable
We do not ask customers for more personal data than is necessary for the provision of the service.
3. What is the personal data used for?
We use personal data for the following purposes:
Receiving and managing rental bookings
Providing rental services
Sending booking confirmations and other messages regarding the booking
Processing online payments and verifying payment transactions
Responding to customer inquiries
Customer service and handling potential complaints
Accounting and fulfilling other legal obligations
Maintaining the security and operation of the website
We do not use personal data for other purposes without an appropriate legal basis.
4. Legal bases for processing personal data
We process personal data in accordance with applicable data protection legislation. The legal basis for processing depends on the purpose of use.
Contract: We process the information provided in connection with a booking to provide the rental service and manage the booking.
Legal obligation: We process data when required by law, for example, in accounting.
Legitimate interest: We may process data in justified situations, for example, to ensure the data security of the service and to investigate potential misuse, when the processing meets legal requirements.
Consent: If we use cookies based on consent or other processing requiring consent, we will request consent before starting the processing in accordance with applicable requirements.
5. Rental bookings – Wix Bookings
We use the Wix Bookings service to receive and manage rental bookings.
In connection with a booking, the customer may be asked for their first name, last name, email address, and phone number. In addition, we process information necessary to carry out the booking, such as the service booked, the time of the booking, and the payment status.
The information is used to confirm the booking, communicate with the customer, and provide the rental service.
6. Online payments – Wix Payments
We use the Wix Payments service to receive online payments when the payment is made through this service.
In connection with a payment transaction, information necessary for executing and verifying the payment is processed. Information related to the payment service is processed to the extent required for payment processing, data security, fraud prevention, and legal obligations.
The payment service provider's own terms and privacy policies also apply to the processing of payment information.
Customers should not send payment card details via the contact form or email.
7. Disclosure of personal data and service providers
We use Wix services, including Wix Bookings and Wix Payments, to implement the website, bookings, and payments.
Service providers may process personal data in tasks related to the provision, maintenance, data security, and technical support of the services. Data is processed only to the extent necessary for the purpose and in accordance with applicable data protection requirements.
Data may be disclosed to authorities when required by law.
If personal data is transferred outside the European Economic Area, the transfers comply with the requirements of applicable data protection legislation and necessary safeguards.
8. Retention of personal data
We retain personal data only for as long as is necessary to fulfill the purpose of its collection or to comply with legal obligations.
Booking and payment data are retained for the time required for the provision of the rental service, any investigations regarding the booking, and legal obligations.
The retention of accounting records follows applicable accounting regulations.
Information from contact forms is retained as long as the processing of the inquiry and related follow-up actions require.
When personal data is no longer needed, it is deleted or anonymized appropriately, unless there is a legal basis for its retention.
9. Cookies and website analytics
Our website may use cookies and similar technologies to ensure the operation of the site, remember settings, and analyze visitor traffic.
Necessary cookies may be required to use the website and its functions. Non-essential cookies are used based on consent when required by applicable legislation.
The cookies in use, their purposes, and management options are described in the site's cookie notice or cookie settings.
10. Protection of personal data
We strive to protect personal data with appropriate technical and organizational measures.
Access to personal data is limited to those individuals and service providers who need the information to perform their duties. We use the data security features of the website and service providers to protect personal data.
However, no information system or data transmission method can guarantee complete data security in all situations.
11. Data subject rights
In accordance with applicable data protection legislation, you may have the right to:
Receive information about the processing of your personal data
Access your personal data
Request the rectification of incorrect or incomplete data
Request the deletion of data in situations permitted by law
Request the restriction of the processing of personal data
Object to the processing of personal data when there is a legal right to do so
Receive the data transferred from one system to another if the conditions for portability are met
Withdraw consent when processing is based on consent
You can exercise your rights by contacting the email address indicated in section 1.
You also have the right to lodge a complaint with the Office of the Data Protection Ombudsman if you consider that your personal data is being processed in violation of data protection legislation.
12. Changes to the privacy policy
We may update this privacy policy if our operations, the services we use, or legislation change.
The up-to-date privacy policy will be published on our website. We recommend that customers check the content of the policy again if necessary.
13. Contact
If you have questions about the processing of your personal data or wish to exercise your data protection rights, please contact:
SaimaaActivityRent
Email: saimaaactivityrent@gmail.com
Phone: 040 952 3164